Grab Malaysia has unveiled its latest initiative to assist small and traditional businesses impacted by the repercussions of the pandemic, called ‘Food Courts by GrabFood! On top of that, the company is also expanding ‘Pasar by GrabMart’ to additional cities, giving traditional vendors a chance to grow their business on a digital platform.
“With the Recovery Movement Control Order (RMCO) extended till the end of the year, it’s even more vital for organisations in the public and private sector to assist those who are grappling to get back on their feet. Traditional food courts and markets are a huge part of our society that makes us uniquely Malaysian and although movement restrictions have eased, many have seen a great loss in footfall, impacting their income and livelihoods. This is why we are focusing our efforts on creating an inclusive platform traditional businesses can conveniently tap onto to increase their sales in the new normal. With a reliable delivery fleet and large community of users nationwide, we hope to play a part in helping to preserve a culture of Malaysia that is close to all our hearts,” said Sean Goh Managing Director of Grab Malaysia.
More Options And Savings
“Beyond helping traditional businesses expand their customer base by reaching more Malaysians on the app, these initiatives also provide the greater public an affordable option to daily necessities. Moving forward, we will continue to look at further opportunities to innovate our ecosystem of services to continue supporting all Malaysians, from the various types of businesses looking for an opportunity to grow, to our customers through technology enabled convenience,” Goh said.
As a customer, Grab app users will be able to reap benefits from the additions introduced over the Movement Control Period (MCO. Earlier this year, Grab’s ‘Mix & Match’ feature allowed customers to order from multiple stalls and only pay one delivery fee. Alongside other MCO creations, namely ‘Pasar by GrabMart” and ‘Grab e-Kitchen Bazar’, this resulted in over 66,000 orders from 133 vendor during the Ramadan season.
Adding on to this, the ‘Food Courts’ feature also consolidates delivery fee into a single charge when orders are made from different vendors in a single food court. The service is available in food courts across Klang Valley, Penang, Johor Bahru, Kuching, Kota Kinabalu, Melaka and Ipoh.
Meanwhile, ‘Pasar’ is being expanded from Klang Valley and Chowrasta (Penang) to Kota Kinabalu, beginning with Pemborong Sayur 333. Penangites can also now find additional markets on GrabMart, namely, Pasar Batu Lanchang and Pasar Bayan Baru, with Pasar Seberang Jaya and Pasar Bagan Ajam to be available by early October. ‘Pasar’ was launched in Pasar TTDI, where participating vendors enjoyed a 20% increase in daily orders on average in the first month.