26 February 2018:
Brand new centre offers value-added solutions focusing on after-sales convenience
Mercedes-Benz Malaysia and authorised dealer NZ Wheels recently launched the Mercedes-Benz NZ Wheels Klang Autohaus, which features among others, a dedicated place for customers to view and test drive certified pre-owned Mercedes-Benz cars.
The full-fledged 3S centre delivers a 360-degree approach to customer experience, in line with the new Mercedes-Benz Corporate Identity, which also takes into consideration consulting discussions and orientation with the customer.
Equipped with 30 work bays, capable of servicing up to 650 vehicles a month, the 320,000 square foot Autohaus can also display up to 17 vehicles. Digital touch screens in the i-Showroom allow customers to gain a better understanding of product features and sales processes, while the private Star Lounge offers a personalised and premium environment.
Furthermore, customers can now also enjoy Service Differentiation, which includes after-sales services including pick-up/drop-off of customers vehicles, after-hours drop-off and fast-lane services.
“This latest Autohaus demonstrates our continuous commitment to the Malaysian market, our customers and our fans. As we remain focused on providing our customers with the best products and best customer experience, we will also continue expanding customer touchpoints nationwide, investing in developing key areas including talent, technology, production and services,” said Mercedes-Benz Malaysia President and CEO, Dr Claus Weidner at the launch.
Mercedes-Benz NZ Wheels Autohaus
WHERE Lot 1385, Wisma NAZA, Jalan Kapar, Batu 2, Kawasan 19, 41400 Klang, Selangor
TEL 03 3343 9270