Held to express appreciation towards the expatriate community and its corporate partners, KPJ recently held its third International Community Day which was officiated by Alan Abdul Rahim, representing the Minister of Tourism and Culture. The event was also attended by numerous VVIP dignitaries as well as Ambassadors and High Commissioners from several nations.
As always, the day featured a packed programme of live performances from a whole league of nations including a Hula Dance from Japan, Endang from Indonesia, Salsa from Venezuela, a Dabka Dance from Yemen and the Ayawan buskers from Malaysia.
The day also featured popular stalls selling handmade gifts such as jewelry and items for the home, plus rare foods from around the world as well as free health checks by KPJ representatives for all guests and visitors.
Speaking at the event, Encik Mohd. Sahir Rahmat, VP, Corporate & Financial Services of KPJ Healthcare, said “As we increase the number of hospitals, our patient numbers are also on the rise. Our hospitals cater to 2.8 million patients a year. An increasingly significant percentage of these patients are international health tourists as well as expatriates currently residing in Malaysia. In fact, between the years of 2011 and 2014, we reached an overall increase in the number of health tourists by as much as 40%. Many of our health tourist patients are from Indonesia, the Middle East and East Africa, among others. We also receive patients from Australasia, Europe and America as well. This is an excellent testimony of KPJ’s strong presence in Malaysia and on the global platform.”
Last year the group strengthened its base in the highly competitive Middle Eastern market by opening up its latest marketing representative office in Dubai, UAE. Furthermore, foreign agents have been selected in several key overseas markets to help patients choose the KPJ hospital that best suits their treatment needs.
International Patient Counters have also been set up in KPJ Hospitals nationwide, serving as one-stop centres for foreign patients while providing pick-up and shuttle service, patient registration, handling of visa extensions, payment and insurance arrangement, booking of appointments with specialist consultants and other concierge arrangements.
KPJ also has stakes outside of Malaysia, in the form of two hospitals in Indonesia and an investment in a Thai hospital as well as in a hospital management company in Bangladesh.
Within Malaysia, KPJ is working hard to promote Malaysian healthcare services by partnering with the Ministry of Tourism and Culture, the Ministry of International Trade and Industry (MITI) and MATRADE.
KPJ continues to maintain its long-established presence as a caring provider with 25 hospitals currently across the nation. It has more than 1,000 medical specialists on board, and more than 11,000 employees on its the team. To date the KPJ Group handles more than 2.8 million local and international patients per annum with numbers continuing to grow.
KPJ reaches out to the community through public health screening sessions, health talks and other events. In addition, KPJ manages the Klinik Waqaf An-Nur (KWAN) initiative which has served more than 1 million patients since the inception of the first KWAN charity clinic in Johor in 1998. Today, the KWAN network encompasses one hospital in Johor, 20 clinics throughout Malaysia, as well as three mobile clinics in Johor and Selangor.